Repair tracking tools required to manage the entire repair business. Bring end user (customer) from walk-in, appointments or quotes into a check-in process that brings customer, equipment, issues, diagnostics, and sales together in a work flow modeled by the Smart Repair advance business solution software.
Managing a high-volume repair shop isn’t always simple. You have dozens of customers and devices to track, including back-orders, reworks, and refurbishments. That’s why Smart Repair perfected the Queue.
Technicians are the most important part in other words you can say, 'the key' to a successful repair shop. The Repair Tech Process empowers techs to capture issues and resolutions, and then report proper next steps to their team.
Every successful repair retailer ensures their customers are communicated to along each step of the journey, no matter how small. Smart Repair has made customer communication easy.